Welcome & Orientation
Our Mission
We understand the challenges equipment rental businesses face every day. Whether you’re a small local hire business or a large enterprise, the frustration is the same: outdated, limited software that no longer keeps pace with a digital‑first world.
Legacy systems are falling behind - slowing down operations, creating inefficiencies, and holding back growth. That’s where we step in.
Make software our problem, not yours.
Why Latner
Web Based → Connecting to servers is a thing of the past. Latner is 100% web‑based, accessible anywhere.
Mobile Focused → No more paper trails or double handling. Capture and manage data on the go.
End‑to‑End Solution → Purpose‑built for the equipment rental industry, covering everything from the first lead to the final invoice.
Data-Driven → Built‑in dashboards unify your data into a single view, giving you the visibility to optimise operations, enhance service, streamline workflows, and drive profitability.
How to Use This Documentation
We’ve organised this documentation using a role‑based structure, so you can quickly find the guides most relevant to your day‑to‑day work. Each section is tailored to the responsibilities of a specific role, making it easier to follow step‑by‑step processes, learn best practices, and access instructions that matters the most, without having to sift through information that doesn’t apply.
Alongside the role‑based content, you’ll also find a task‑based structure that focuses on the tools and workflows shared across the business. This includes guidance on using dashboards to interpret data and track performance, troubleshooting resources to help you resolve common issues quickly, and instructions for general processes such as exporting data, managing permissions, or syncing information between systems. These sections are designed to support everyone, regardless of role, by providing clear, centralised resources for the features and functions used across departments.