Welcome & Orientation
Our Mission
We understand the challenges equipment rental businesses face every day. Whether you’re a small local hire business or a large enterprise, the frustration is the same: outdated, limited software that no longer keeps pace with a digital‑first world.
Legacy systems are falling behind - slowing down operations, creating inefficiencies, and holding back growth. That’s where we step in.
Make software our problem, not yours.
Why Latner
Web Based → Connecting to servers is a thing of the past. Latner is 100% web‑based, accessible anywhere.
Mobile Focused → No more paper trails or double handling. Capture and manage data on the go.
End‑to‑End Solution → Purpose‑built for the equipment rental industry, covering everything from the first lead to the final invoice.
Data-Driven → Built‑in dashboards unify your data into a single view, giving you the visibility to optimise operations, enhance service, streamline workflows, and drive profitability.
How to Use This Documentation
We’ve organised this documentation around two main structures:
Task‑based content - Focused on the tools and workflows used across the business.
Guidance on using dashboards to interpret data and track performance
Instructions for general processes such as exporting data, managing permissions, and syncing information between systems
Designed to support everyone by providing clear & centralised resources for features and functions shared across departments
Role‑based content - Tailored to the responsibilities of specific roles.
Step‑by‑step processes aligned to day‑to‑day tasks
Best practices relevant to each role
Easy access to the instructions that matter most, without needing to sift through unrelated information
Each page includes a clear overview of the feature, step‑by‑step instructions, FAQs related to the topic, and links to relevant pages for further guidance.